With 20+ years at the intersection of design, innovation, and technology, I bring human-centered problem-solving expertise to my clients/teams and have delivered design impact to Fortune 100 clients across 15+ industries.
With 12+ years of global consulting experience, I’ve led numerous product engagements and transformations in health, travel, and consumer contexts. During my time at Accenture/Fjord, and most recently at McKinsey & Company, I led high-profile Digital Product Design, User Research, and Service Design Strategy engagements.
Digital PRODUCT DESIGN
Leading design teams to bring AI digital products to market with design thinking and agile methods.
USER RESEARCH
Leading design research studies from scoping approaches to delivering strategic, actionable insights.
SERVICE DESIGN Strategy
Using human-centered design methods to envision and co-create new services across physical and digital touchpoints.