With 20+ years at the intersection of design, innovation, and technology, I bring human-centered problem solving expertise to my clients/teams and have delivered impact through design to Fortune 100 clients across numerous industries.
In my most recent role as Expert Design Director at McKinsey & Company, I:
Led strategic design and capability building of an AI transformation for a global copper mining client. Contributed to 200M increase in pounds of annual copper production across mines, $350M+ EBITDA improvement by scaling AI, and $1.5-2B CapEx avoidance
Led design for a digital op model transformation to radically improve delivery for a leading global food retailer. Infused design thinking and user-centricity into 5 frontrunner product teams that launched MVPs with $200M+ impact
Directed design re-imagination workstream of a digital transformation for a global hospitality client across multiple product journey redesigns, from user research and north star definition to MVP launches. Contributed to $90M+ impact
Directed design vision and future product roadmap of reimagined hybrid collaboration for a global telecommunications client. Impact opportunity of 4-8x share of wallet increase with existing and new customers, $7-10B in total addressable market in new industry vertical, and $2-5B in total incremental addressable market in existing verticals
Provided significant contribution to McKinsey Design recruiting (e.g., weekly portfolio reviews, technical design interviews)
Received distinctive recognition as faculty in key learning programs (e.g., DnA Tech Week, Experienced Hire Training)