With 20+ years at the intersection of design, innovation, and technology, I bring human-centered problem solving expertise to my clients/teams and have delivered impact through design to Fortune 100 clients across numerous industries.

 

In my most recent role as Expert Design Director at McKinsey & Company, I:

  • Led strategic design and capability building of an AI transformation for a global copper mining client. Contributed to 200M increase in pounds of annual copper production across mines, $350M+ EBITDA improvement by scaling AI, and $1.5-2B CapEx avoidance

  • Led design for a digital op model transformation to radically improve delivery for a leading global food retailer. Infused design thinking and user-centricity into 5 frontrunner product teams that launched MVPs with $200M+ impact

  • Directed design re-imagination workstream of a digital transformation for a global hospitality client across multiple product journey redesigns, from user research and north star definition to MVP launches. Contributed to $90M+ impact

  • Directed design vision and future product roadmap of reimagined hybrid collaboration for a global telecommunications client. Impact opportunity of 4-8x share of wallet increase with existing and new customers, $7-10B in total addressable market in new industry vertical, and $2-5B in total incremental addressable market in existing verticals

  • Provided significant contribution to McKinsey Design recruiting (e.g., weekly portfolio reviews, technical design interviews)

  • Received distinctive recognition as faculty in key learning programs (e.g., DnA Tech Week, Experienced Hire Training)

 

Community Involvement

Evolving my skills and our practice.